/* ===== 基础重置 & 变量 ===== */
:root {
  --sidebar-w: 240px;
  --header-h: 56px;
  --navy: #1e2a3a;
  --navy-light: #2a3a4e;
  --navy-active: #3b4a5e;
  --bg: #f0f2f5;
  --card-bg: #ffffff;
  --border: #e5e7eb;
  --text: #1f2937;
  --text-secondary: #6b7280;
  --text-muted: #9ca3af;
  --primary: #2563eb;
  --primary-hover: #1d4ed8;
  --primary-light: #eff6ff;
  --green: #10b981;
  --green-bg: #ecfdf5;
  --amber: #f59e0b;
  --amber-bg: #fffbeb;
  --red: #ef4444;
  --red-bg: #fef2f2;
  --gray: #9ca3af;
  --gray-bg: #f3f4f6;
  --radius: 8px;
  --shadow: 0 1px 3px rgba(0,0,0,.06), 0 1px 2px rgba(0,0,0,.04);
  --shadow-md: 0 4px 6px -1px rgba(0,0,0,.07), 0 2px 4px -1px rgba(0,0,0,.04);
}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Hiragino Sans GB","Microsoft YaHei",sans-serif;font-size:14px;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}
a{color:var(--primary);text-decoration:none}
a:hover{color:var(--primary-hover)}

/* ===== 侧边栏 ===== */
.sidebar{position:fixed;left:0;top:0;bottom:0;width:var(--sidebar-w);background:var(--navy);z-index:100;display:flex;flex-direction:column}
.sidebar-brand{height:var(--header-h);display:flex;align-items:center;gap:10px;padding:0 20px;color:#fff;font-size:16px;font-weight:600;border-bottom:1px solid rgba(255,255,255,.06);flex-shrink:0}
.sidebar-brand svg{flex-shrink:0}
.sidebar-nav{flex:1;overflow-y:auto;padding:12px 0}
.nav-item{display:flex;align-items:center;gap:10px;padding:10px 20px;color:rgba(255,255,255,.65);font-size:14px;cursor:pointer;transition:all .15s;border-left:3px solid transparent;position:relative}
.nav-item:hover{color:#fff;background:var(--navy-light)}
.nav-item.active{color:#fff;background:var(--navy-light);border-left-color:var(--primary)}
.nav-item svg{flex-shrink:0;opacity:.7}
.nav-item.active svg{opacity:1}
.nav-badge{position:absolute;right:16px;background:var(--red);color:#fff;font-size:11px;padding:1px 7px;border-radius:10px;font-weight:500}
.sidebar-footer{padding:16px 20px;border-top:1px solid rgba(255,255,255,.06);color:rgba(255,255,255,.4);font-size:12px;flex-shrink:0}

/* ===== 主内容区 ===== */
.main{margin-left:var(--sidebar-w);min-height:100vh}
.header{height:var(--header-h);background:var(--card-bg);border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:50}
.header-left{display:flex;align-items:center;gap:12px}
.header-title{font-size:16px;font-weight:600}
.header-breadcrumb{color:var(--text-secondary);font-size:13px}
.header-right{display:flex;align-items:center;gap:16px}
.header-date{color:var(--text-secondary);font-size:13px}
.content{padding:20px 24px}

/* ===== 统计卡片 ===== */
.stats-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}
.stat-card{background:var(--card-bg);border-radius:var(--radius);padding:16px 20px;box-shadow:var(--shadow);display:flex;align-items:center;gap:16px}
.stat-icon{width:44px;height:44px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.stat-icon.green{background:var(--green-bg);color:var(--green)}
.stat-icon.blue{background:var(--primary-light);color:var(--primary)}
.stat-icon.amber{background:var(--amber-bg);color:var(--amber)}
.stat-icon.red{background:var(--red-bg);color:var(--red)}
.stat-icon.gray{background:var(--gray-bg);color:var(--gray)}
.stat-info h3{font-size:24px;font-weight:700;line-height:1.2}
.stat-info p{font-size:13px;color:var(--text-secondary);margin-top:2px}

/* ===== 通用卡片 ===== */
.card{background:var(--card-bg);border-radius:var(--radius);box-shadow:var(--shadow);margin-bottom:16px}
.card-header{padding:14px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}
.card-header h2{font-size:15px;font-weight:600}
.card-body{padding:16px 20px}

/* ===== 表格 ===== */
.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse}
th{text-align:left;padding:10px 12px;font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.03em;border-bottom:2px solid var(--border);white-space:nowrap}
td{padding:10px 12px;border-bottom:1px solid var(--border);font-size:13px}
tr:hover td{background:var(--bg)}

/* ===== 按钮 ===== */
.btn{display:inline-flex;align-items:center;gap:6px;padding:7px 16px;border-radius:6px;font-size:13px;font-weight:500;border:none;cursor:pointer;transition:all .15s;line-height:1.4;white-space:nowrap}
.btn-primary{background:var(--primary);color:#fff}
.btn-primary:hover{background:var(--primary-hover)}
.btn-outline{background:transparent;color:var(--text);border:1px solid var(--border)}
.btn-outline:hover{background:var(--bg)}
.btn-sm{padding:4px 10px;font-size:12px}
.btn-xs{padding:2px 8px;font-size:11px;border-radius:4px}
.btn-success{background:var(--green);color:#fff}
.btn-success:hover{background:#059669}
.btn-danger{background:var(--red);color:#fff}
.btn-danger:hover{background:#dc2626}
.btn-amber{background:var(--amber);color:#fff}
.btn-amber:hover{background:#d97706}
.btn-link{background:none;color:var(--primary);padding:4px 8px;border:none;cursor:pointer;font-size:13px}
.btn-link:hover{text-decoration:underline}
.btn-icon{width:32px;height:32px;padding:0;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;background:transparent;border:1px solid var(--border);cursor:pointer;color:var(--text-secondary)}
.btn-icon:hover{background:var(--bg);color:var(--text)}

/* ===== 标签 ===== */
.tag{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:4px;font-size:12px;font-weight:500;line-height:1.5}
.tag-green{background:var(--green-bg);color:#065f46}
.tag-blue{background:var(--primary-light);color:#1e40af}
.tag-amber{background:var(--amber-bg);color:#92400e}
.tag-red{background:var(--red-bg);color:#991b1b}
.tag-gray{background:var(--gray-bg);color:var(--text-secondary)}
.tag-outline{border:1px solid var(--border);background:transparent;color:var(--text-secondary)}

/* ===== 表单 ===== */
.form-group{margin-bottom:16px}
.form-group label{display:block;font-size:13px;font-weight:500;margin-bottom:4px;color:var(--text)}
.form-control{width:100%;padding:8px 12px;border:1px solid var(--border);border-radius:6px;font-size:13px;transition:border-color .15s;background:#fff;color:var(--text)}
.form-control:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.12)}
select.form-control{appearance:auto;cursor:pointer}
textarea.form-control{resize:vertical;min-height:80px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.form-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:16px;padding-top:16px;border-top:1px solid var(--border)}

/* ===== 搜索/过滤栏 ===== */
.filter-bar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:16px;padding:12px 16px;background:var(--card-bg);border-radius:var(--radius);box-shadow:var(--shadow)}
.filter-bar .form-control{width:auto;min-width:140px;padding:6px 10px;font-size:13px}
.filter-bar .search-input{flex:1;min-width:200px;padding:6px 12px 6px 32px;border:1px solid var(--border);border-radius:6px;font-size:13px;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%239ca3af' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Ccircle cx='11' cy='11' r='8'/%3E%3Cline x1='21' y1='21' x2='16.65' y2='16.65'/%3E%3C/svg%3E") 10px center no-repeat}
.filter-bar .search-input:focus{outline:none;border-color:var(--primary)}

/* ===== 画像卡片 ===== */
.profiles-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:16px}
.profile-card{background:var(--card-bg);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;transition:box-shadow .15s}
.profile-card:hover{box-shadow:var(--shadow-md)}
.profile-card-header{padding:12px 16px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border)}
.profile-card-header .phone{font-weight:600;font-size:14px}
.profile-card-header .meta{font-size:12px;color:var(--text-secondary);display:flex;align-items:center;gap:8px}
.profile-card-body{padding:12px 16px}
.profile-field{display:flex;align-items:center;gap:8px;padding:4px 0;font-size:13px}
.profile-field .label{color:var(--text-secondary);min-width:80px;flex-shrink:0}
.profile-field .value{color:var(--text);font-weight:500}
.profile-tags{display:flex;flex-wrap:wrap;gap:4px;padding:8px 0 0;border-top:1px solid var(--border);margin-top:8px}
.profile-card-footer{padding:10px 16px;border-top:1px solid var(--border);display:flex;gap:8px;flex-wrap:wrap}
.profile-card.level-a{border-left:3px solid var(--green)}
.profile-card.level-b{border-left:3px solid var(--amber)}
.profile-card.level-c{border-left:3px solid var(--gray)}
.profile-card .call-recording{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--primary);cursor:pointer;padding:2px 8px;border-radius:4px;background:var(--primary-light)}
.profile-card .call-recording:hover{background:#dbeafe}

/* ===== 跟进报告卡片 ===== */
.report-card{padding:16px 20px}
.report-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(400px,1fr));gap:16px}
.report{background:var(--card-bg);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;border:1px solid var(--border)}
.report-section{padding:12px 16px;border-bottom:1px solid var(--border)}
.report-section:last-child{border-bottom:none}
.report-section-title{font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.03em;margin-bottom:8px}
.report-line{font-size:13px;padding:2px 0;display:flex;gap:8px}
.report-line .label{color:var(--text-secondary);min-width:70px}
.report-suggested{background:#f0f9ff;border-radius:6px;padding:10px 12px;margin-top:8px}
.report-suggested .action-text{font-size:13px;color:var(--primary);font-weight:500}

/* ===== 标签管理 ===== */
.tag-group{margin-bottom:20px}
.tag-group-title{font-size:14px;font-weight:600;padding:8px 0;color:var(--text);border-bottom:1px solid var(--border);margin-bottom:8px}
.tag-list{display:flex;flex-wrap:wrap;gap:6px}
.tag-item{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;border-radius:4px;font-size:12px;cursor:pointer;transition:all .1s;border:1px solid transparent}
.tag-item:hover{border-color:var(--border)}
.tag-item .remove{opacity:.4;cursor:pointer;font-size:14px;line-height:1}
.tag-item .remove:hover{opacity:1;color:var(--red)}
.tag-add-row{display:flex;gap:6px;margin-top:8px}
.tag-add-row input{padding:4px 8px;border:1px solid var(--border);border-radius:4px;font-size:12px;flex:1}

/* ===== 模态框 ===== */
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:200;display:none;align-items:center;justify-content:center}
.modal-overlay.active{display:flex}
.modal{background:var(--card-bg);border-radius:var(--radius);box-shadow:0 20px 60px rgba(0,0,0,.15);width:90%;max-width:500px;max-height:85vh;overflow-y:auto}
.modal-header{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}
.modal-header h3{font-size:16px;font-weight:600}
.modal-close{width:28px;height:28px;border:none;background:none;cursor:pointer;font-size:18px;color:var(--text-secondary);border-radius:4px;display:flex;align-items:center;justify-content:center}
.modal-close:hover{background:var(--bg);color:var(--text)}
.modal-body{padding:20px}
.modal-footer{padding:12px 20px;border-top:1px solid var(--border);display:flex;gap:8px;justify-content:flex-end}

/* ===== 空状态 ===== */
.empty-state{text-align:center;padding:40px 20px;color:var(--text-muted)}
.empty-state svg{margin-bottom:12px;opacity:.4}
.empty-state p{font-size:14px}

/* ===== 待办任务列表 ===== */
.task-list{list-style:none}
.task-item{display:flex;align-items:flex-start;gap:12px;padding:10px 0;border-bottom:1px solid var(--border)}
.task-item:last-child{border-bottom:none}
.task-check{width:18px;height:18px;border:2px solid var(--border);border-radius:4px;flex-shrink:0;margin-top:2px;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#fff;font-size:12px;transition:all .15s}
.task-check:hover{border-color:var(--primary)}
.task-check.done{background:var(--green);border-color:var(--green)}
.task-content{flex:1}
.task-title{font-size:13px;font-weight:500}
.task-meta{font-size:12px;color:var(--text-secondary);margin-top:2px}
.task-urgent .task-title::before{content:'⚡ ';color:var(--red)}

/* ===== Tabs ===== */
.tabs{display:flex;gap:0;border-bottom:1px solid var(--border);margin-bottom:16px}
.tab{padding:8px 16px;font-size:13px;font-weight:500;color:var(--text-secondary);cursor:pointer;border-bottom:2px solid transparent;transition:all .15s}
.tab:hover{color:var(--text)}
.tab.active{color:var(--primary);border-bottom-color:var(--primary)}

/* ===== 消息提示 ===== */
.toast{position:fixed;top:20px;right:20px;z-index:300;padding:12px 20px;border-radius:var(--radius);color:#fff;font-size:13px;font-weight:500;box-shadow:var(--shadow-md);transform:translateX(120%);transition:transform .3s;max-width:360px}
.toast.show{transform:translateX(0)}
.toast.success{background:var(--green)}
.toast.error{background:var(--red)}
.toast.info{background:var(--primary)}
.toast.info{background:var(--primary)}

/* ===== AI 配置页面 ===== */
.ai-config-tabs{display:flex;gap:0;border-bottom:1px solid var(--border);margin-bottom:20px}
.ai-config-tab{padding:10px 20px;font-size:14px;font-weight:500;color:var(--text-secondary);cursor:pointer;border-bottom:2px solid transparent;transition:all .15s;background:none;border-top:none;border-left:none;border-right:none}
.ai-config-tab:hover{color:var(--text)}
.ai-config-tab.active{color:var(--primary);border-bottom-color:var(--primary)}
.ai-config-panel{display:none}
.ai-config-panel.active{display:block}
.config-section{margin-bottom:24px}
.config-section-title{font-size:14px;font-weight:600;color:var(--text);margin-bottom:12px;padding-bottom:8px;border-bottom:1px solid var(--border)}
.form-hint{font-size:12px;color:var(--text-muted);margin-top:4px}
.job-table-wrap{overflow-x:auto;margin-bottom:16px}
.job-table{width:100%;border-collapse:collapse}
.job-table th{text-align:left;padding:10px 12px;font-size:12px;font-weight:600;color:var(--text-secondary);background:var(--bg);border-bottom:2px solid var(--border);white-space:nowrap}
.job-table td{padding:8px 12px;border-bottom:1px solid var(--border);font-size:13px;vertical-align:middle}
.job-table tr:hover td{background:#f9fafb}
.job-table .actions{white-space:nowrap;text-align:right}
.job-table .actions button{margin-left:4px}
.job-empty{text-align:center;padding:40px 20px;color:var(--text-muted);font-size:14px}
.test-result-box{padding:12px 16px;border-radius:var(--radius);margin-top:12px;font-size:13px;line-height:1.8}
.test-result-box.success{background:var(--green-bg);color:#065f46;border:1px solid #a7f3d0}
.test-result-box.error{background:var(--red-bg);color:#991b1b;border:1px solid #fecaca}
.test-result-box .item{display:flex;align-items:center;gap:8px;padding:4px 0}
.test-result-box .dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.test-result-box .dot.green{background:var(--green)}
.test-result-box .dot.red{background:var(--red)}
.test-result-box .dot.amber{background:var(--amber)}
.job-form-modal .form-row{grid-template-columns:1fr 1fr}

/* ===== 多租户样式 ===== */
.alert-banner{display:flex;align-items:center;gap:8px;padding:10px 16px;border-radius:8px;font-size:14px;margin-bottom:16px}
#inactive-banner{display:none;background:#fffbeb;border:1px solid #fde68a;color:#92400e}
#expiry-banner{display:none;background:#fef2f2;border:1px solid #fecaca;color:#991b1b}
.header-right{display:flex;align-items:center;gap:12px}
.header-user{font-size:13px;color:var(--text-secondary)}
.header-logout{background:none;border:none;color:var(--red);cursor:pointer;font-size:12px;padding:4px 8px;border-radius:4px}
.header-logout:hover{background:var(--bg)}
.nav-item.disabled{opacity:0.4;pointer-events:none;cursor:default}

/* ===== 配置页表格 ===== */
.config-table td:first-child{font-weight:500;white-space:nowrap}
.config-table td:last-child{color:var(--text-secondary);font-size:12px}

/* ===== 响应式 ===== */
@media(max-width:768px){
  .sidebar{width:56px}
  .sidebar .nav-item{justify-content:center;gap:0;padding:10px 0}
  .sidebar .nav-item .nav-label{display:none}
  .sidebar .nav-item .nav-icon{display:inline-flex;font-size:16px}
  .sidebar-brand span{display:none}
  .sidebar-footer{display:none}
  .main{margin-left:56px}
  .content{padding:16px}
  .stats-row{grid-template-columns:1fr 1fr}
  .profiles-grid{grid-template-columns:1fr}
  .report-grid{grid-template-columns:1fr}
  .form-row{grid-template-columns:1fr}
  .filter-bar{flex-direction:column;align-items:stretch}
  .filter-bar .form-control{width:100%}
  .filter-bar .search-input{width:100%}
}
@media(max-width:480px){
  .stats-row{grid-template-columns:1fr}
  .header{padding:0 12px;gap:8px}
  .header-left{min-width:0}
  .header-title{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .header-breadcrumb,.header-user,.header-right .header-date{display:none}
  .header-right{gap:0;flex-shrink:0}
}
/* 手机横屏时压缩导航和页头，扩大业务内容区域 */
@media(max-width:1024px) and (max-height:600px) and (orientation:landscape){
  :root{--sidebar-w:168px;--header-h:48px}
  .sidebar .nav-item{justify-content:flex-start;gap:8px;padding:8px 12px}
  .sidebar .nav-item .nav-label{display:inline;min-width:0;font-size:12px;white-space:nowrap}
  .sidebar .nav-item .nav-icon{display:inline-flex;font-size:17px}
  .sidebar-brand{justify-content:flex-start;gap:8px;padding:0 12px}
  .sidebar-brand span{display:inline;font-size:13px;white-space:nowrap}
  .sidebar-footer{display:none}
  .header{padding:0 14px}
  .header-breadcrumb,.header-user{display:none}
  .header-right{gap:6px}
  .content{padding:12px 14px}
}

/* ===== 动画 ===== */
@keyframes fadeIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}
.fade-in{animation:fadeIn .25s ease-out}
@keyframes slideIn{from{opacity:0;transform:translateX(-10px)}to{opacity:1;transform:translateX(0)}}
.slide-in{animation:slideIn .2s ease-out}

/* ===== 批量操作 ===== */
.batch-toolbar{display:flex;gap:8px;align-items:center;padding:8px 0;margin-bottom:8px}
.batch-toolbar .btn{padding:5px 12px;font-size:12px}
.profile-checkbox{width:18px;height:18px;cursor:pointer;margin-right:8px;flex-shrink:0}
.source-badge{display:inline-flex;align-items:center;gap:3px;padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600;white-space:nowrap}
.source-badge.douyin{background:#fef2f2;color:#dc2626;border:1px solid #fecaca}
.source-badge.yupao{background:#eff6ff;color:#2563eb;border:1px solid #bfdbfe}
.source-badge.boss{background:#ecfdf5;color:#059669;border:1px solid #a7f3d0}
.source-badge.manual{background:#f3f4f6;color:#6b7280;border:1px solid #e5e7eb}
.profile-status-tag{display:inline-flex;align-items:center;padding:2px 8px;border-radius:10px;font-size:11px;font-weight:500;white-space:nowrap}
.profile-status-tag.pending-call{background:#f0f9ff;color:#1e40af;border:1px solid #bfdbfe}
.profile-status-tag.called{background:#e0f2fe;color:#0369a1;border:1px solid #bae6fd}
.profile-status-tag.pending-screen{background:#fffbeb;color:#92400e;border:1px solid #fde68a}
.profile-status-tag.pending-wechat{background:#eff6ff;color:#1e40af;border:1px solid #bfdbfe}
.profile-status-tag.communicating{background:#ecfdf5;color:#065f46;border:1px solid #a7f3d0}
.profile-status-tag.pending-follow{background:#fef2f2;color:#991b1b;border:1px solid #fecaca}
.profile-status-tag.joined{background:#f0fdf4;color:#166534;border:1px solid #bbf7d0}
.profile-status-tag.given-up{background:#f3f4f6;color:#6b7280;border:1px solid #e5e7eb}

/* ===== 外呼报告弹窗 ===== */
.ct-report-row.is-unviewed td{background:#fff;box-shadow:inset 4px 0 0 transparent}
.ct-report-row.is-unviewed td:first-child{box-shadow:inset 4px 0 0 #f59e0b}
.ct-report-row.is-viewed td{background:#f9f9f9;box-shadow:inset 4px 0 0 transparent}
.ct-report-row.is-viewed td:first-child{box-shadow:inset 4px 0 0 #10b981}
.call-report-overlay{position:fixed;inset:0;z-index:1000;display:none;align-items:center;justify-content:center;padding:20px;background:rgba(0,0,0,.55)}
.call-report-overlay.active{display:flex}
.call-report-modal{display:flex;flex-direction:column;width:700px;max-width:95vw;max-height:80vh;overflow:hidden;background:#fff;border-radius:16px;box-shadow:0 24px 80px rgba(0,0,0,.3)}
.call-report-header{display:flex;align-items:flex-start;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--border)}
.call-report-name{font-size:24px;font-weight:700;line-height:1.3;color:var(--text)}
.call-report-level{display:inline-flex;margin-top:8px;padding:4px 10px;border-radius:4px;font-size:15px;font-weight:700}
.call-report-level.level-a{background:#dcfce7;color:#15803d}
.call-report-level.level-b{background:#fff7ed;color:#c2410c}
.call-report-level.level-c{background:#f3f4f6;color:#6b7280}
.call-report-close-icon{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border:0;border-radius:4px;background:transparent;color:#6b7280;font-size:28px;line-height:1;cursor:pointer}
.call-report-close-icon:hover{background:#f3f4f6;color:#111827}
.call-report-content{overflow-y:auto;padding:22px 24px}
.call-report-info{display:grid;grid-template-columns:1fr 1fr;column-gap:28px;row-gap:0}
.call-report-field{display:grid;grid-template-columns:90px minmax(0,1fr);align-items:center;min-height:48px;border-bottom:1px solid #f0f1f3;line-height:1.8}
.call-report-field>span{font-size:14px;color:#8a919e}
.call-report-value{min-width:0;padding:6px 0;border:0;background:transparent;color:#111827;font-size:16px;font-weight:700;text-align:left;overflow-wrap:anywhere;cursor:text}
.call-report-value:hover{color:var(--primary)}
.call-report-input,.call-report-inline-input,.call-report-summary-input,.call-report-tag-input{width:100%;border:1px solid #4e8cff;border-radius:4px;background:#fff;color:#111827;font:inherit;outline:none}
.call-report-input,.call-report-inline-input{height:36px;padding:0 10px}
.call-report-inline-input{font-size:15px;font-weight:600}
.call-report-section{margin-top:20px}
.call-report-section h4{margin:0 0 10px;font-size:14px;color:#555f6d}
.call-report-tags{display:flex;align-items:center;flex-wrap:wrap;gap:6px;min-height:30px}
.call-report-tag{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:4px;font-size:13px;font-weight:600}
.call-report-tag.intent{background:#dcfce7;color:#15803d}.call-report-tag.job{background:#dbeafe;color:#1d4ed8}.call-report-tag.salary{background:#fef3c7;color:#a16207}.call-report-tag.area{background:#f3e8ff;color:#7e22ce}.call-report-tag.arrival{background:#ccfbf1;color:#0f766e}.call-report-tag.concern{background:#fce7f3;color:#be185d}.call-report-tag.workflow{background:#f3f4f6;color:#4b5563}
.call-report-tag button{display:flex;align-items:center;justify-content:center;width:16px;height:16px;padding:0;border:0;background:transparent;color:currentColor;font-size:16px;cursor:pointer}
.call-report-tag-add{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border:1px dashed #4e8cff;border-radius:4px;background:#fff;color:#2563eb;font-size:20px;cursor:pointer}
.call-report-tag-input{width:180px;height:30px;padding:0 8px;font-size:13px}
.call-report-no-tags{font-size:13px;color:var(--text-muted)}
.call-report-summary{padding:16px;border-radius:8px;background:#f5f5f5}
.call-report-summary-text{display:block;width:100%;padding:0;border:0;background:transparent;color:#333;font-size:14px;line-height:1.75;text-align:left;white-space:pre-wrap;cursor:text}
.call-report-summary-input{min-height:120px;padding:10px 12px;resize:vertical;font-size:14px;line-height:1.6}
.call-report-audio{margin-top:16px;padding:12px;border:1px solid var(--border);border-radius:8px;background:#fafafa}
.call-report-audio audio{display:block;width:100%}
.call-report-actions{display:flex;align-items:center;gap:12px;padding:16px 24px;border-top:1px solid var(--border);background:#fff}
.call-report-actions .btn{min-height:38px;white-space:nowrap}
.call-report-save{background:#10b981;color:#fff}.call-report-save:hover{background:#059669}
.call-report-confirm{background:#4e8cff;color:#fff}.call-report-confirm:hover{background:#3978e5}
.call-report-cancel{background:#f3f4f6;color:#4b5563}.call-report-cancel:hover{background:#e5e7eb}
.tag-config-toolbar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:16px;padding:12px 14px;background:#fff;border:1px solid var(--border);border-radius:8px}
.tag-config-toolbar .form-control{width:140px}

@media(max-width:767px){
  .tag-config-toolbar .form-control{width:100%}
  .tag-config-layout{flex-direction:column}
  .tag-config-list,.tag-config-detail{width:100%;min-width:0 !important}
  .tag-config-detail{position:static !important}
  .settings-page{min-width:0}
  .settings-page .card{min-width:0;overflow:hidden}
  .settings-page .card-header{align-items:flex-start;flex-wrap:wrap;gap:10px}
  .settings-page .card-header h2{width:100%}
  .settings-page .card-header > div{width:100%;min-width:0;flex-wrap:wrap}
  .settings-page #config-industry-selector{width:100% !important;flex-basis:100%}
  .settings-page .card-body,.settings-page .table-wrap{min-width:0;max-width:100%}
  .call-report-overlay{padding:10px}
  .call-report-modal{width:95vw;max-width:95vw;max-height:80vh}
  .call-report-header{padding:16px}
  .call-report-name{font-size:21px}
  .call-report-content{padding:16px}
  .call-report-info{grid-template-columns:1fr}
  .call-report-actions{padding:10px;gap:4px;overflow:hidden}
  .call-report-actions .btn{flex:1 1 0;min-width:0;padding:0 4px;font-size:11px}
}
.profile-recording{display:flex;align-items:center;gap:6px;padding:4px 8px;background:#f0f9ff;border-radius:4px;font-size:12px;color:var(--primary);cursor:pointer;margin-top:4px;border:1px solid #e0f2fe}
.profile-recording:hover{background:#dbeafe}
.profile-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;padding-top:8px;border-top:1px solid var(--border)}
.profile-actions .btn{font-size:12px;padding:4px 10px}

/* ===== 客户画像增强样式 ===== */
.profiles-sort-bar{display:flex;gap:8px;margin-bottom:12px;flex-wrap:wrap}
.profiles-sort-bar .btn{padding:4px 12px;font-size:12px;border-radius:14px}
.breathing-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#faad14;margin-left:6px;animation:breathe 2s ease-in-out infinite}
@keyframes breathe{0%,100%{opacity:1;box-shadow:0 0 4px #faad14}50%{opacity:0.4;box-shadow:0 0 12px #faad14}}
.profile-card.pending-audio{box-shadow:0 0 0 2px #faad14,0 4px 12px rgba(250,173,20,0.3)}
.pagination-bar{display:flex;align-items:center;justify-content:center;gap:4px;padding:16px 0;font-size:13px;margin-top:16px;border-top:1px solid var(--border)}
.pagination-bar .page-btn{padding:4px 10px;border:1px solid var(--border);border-radius:4px;background:#fff;cursor:pointer;font-size:13px;min-width:32px;text-align:center}
.pagination-bar .page-btn:hover{background:var(--bg)}
.pagination-bar .page-btn.active{background:var(--primary);color:#fff;border-color:var(--primary)}
.pagination-bar .page-btn:disabled{opacity:0.4;cursor:default}
.pagination-bar .page-info{color:var(--text-secondary);font-size:12px;margin-left:8px}
.floating-batch{display:flex;align-items:center;gap:8px;padding:8px 16px;background:var(--primary);color:#fff;border-radius:8px;font-size:13px;margin-bottom:12px}
.floating-batch .btn{background:rgba(255,255,255,0.2);color:#fff;border:none;padding:4px 12px;border-radius:4px;cursor:pointer;font-size:12px}
.floating-batch .btn:hover{background:rgba(255,255,255,0.3)}
.floating-batch .btn-cancel{background:transparent;color:rgba(255,255,255,0.8);margin-left:auto}
.profile-card .card-check{position:absolute;top:8px;left:8px;width:18px;height:18px;cursor:pointer;opacity:0.3;z-index:2}
.profile-card:hover .card-check{opacity:1}
.profile-card .card-check:checked{opacity:1}
.profile-card{position:relative}
.pending-wechat-hint{background:#fffbeb;border:1px solid #fde68a;border-radius:6px;padding:6px 10px;font-size:12px;margin-bottom:6px;display:flex;align-items:center;gap:6px;color:#92400e}
.pending-wechat-hint .btn{padding:2px 10px;font-size:11px;background:#f59e0b;color:#fff;border:none;border-radius:4px;cursor:pointer}
.filter-bar .refresh-btn{padding:6px 10px;background:var(--bg);border:1px solid var(--border);border-radius:6px;cursor:pointer;font-size:14px;line-height:1}
.filter-bar .refresh-btn:hover{background:var(--border)}
.empty-state-card{text-align:center;padding:60px 20px;color:var(--text-muted);grid-column:1/-1}
.empty-state-card p{font-size:15px;margin-top:8px}

/* ===== 层级导航菜单 ===== */
.nav-group{margin-bottom:1px}
.nav-parent{display:flex;align-items:center;gap:6px;padding:9px 16px;color:rgba(255,255,255,.65);font-size:13px;cursor:pointer;transition:all .15s;border-left:3px solid transparent;position:relative}
.nav-parent:hover{color:#fff;background:var(--navy-light)}
.nav-parent.active{color:#fff;background:var(--navy-light);border-left-color:var(--primary)}
.nav-parent::after{content:'';margin-left:auto;font-size:10px;transition:transform .2s;opacity:.5;border-left:4px solid transparent;border-right:4px solid transparent;border-top:5px solid currentColor}
.nav-parent.collapsed::after{transform:rotate(-90deg)}
.nav-children{overflow:hidden;max-height:500px;transition:max-height .25s ease}
.nav-children.collapsed{max-height:0}
.nav-children .nav-item{padding-left:36px!important;font-size:13px;border-left-color:transparent!important}
.nav-children .nav-item.active::before{content:'';position:absolute;left:16px;top:50%;width:6px;height:6px;border-radius:50%;background:var(--primary);transform:translateY(-50%)}

/* ===== 客户画像双栏布局 ===== */
.profiles-two-col{display:grid;grid-template-columns:1fr 1fr;gap:16px;min-height:calc(100vh - 200px)}
.profiles-col{padding:16px;border-radius:12px;min-height:400px}
.profiles-col.left{background:#FFFBF0;border:1px solid #ffe7ba}
.profiles-col.right{background:#F0F5FF;border:1px solid #bae0ff}
.col-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;padding:10px 16px;border-radius:8px;color:#fff;font-size:16px;font-weight:700}
.col-header.left{background:#fa8c16}
.col-header.right{background:#1890ff}
.col-badge{background:rgba(255,255,255,.25);padding:2px 10px;border-radius:10px;font-size:14px}
.col-cards{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.col-card{background:#fff;border-radius:8px;box-shadow:0 1px 4px rgba(0,0,0,.08);overflow:hidden;transition:box-shadow .2s,opacity .3s,transform .3s}
.col-card:hover{box-shadow:0 2px 8px rgba(0,0,0,.12)}
.col-card-body{padding:10px 12px;font-size:13px}
.col-card-body .field{display:flex;padding:2px 0;gap:4px}
.col-card-body .field .lbl{color:var(--text-secondary);min-width:56px;flex-shrink:0}
.col-card-body .field .val{font-weight:500;color:var(--text)}
.col-card-actions{display:flex;flex-wrap:wrap;gap:4px;padding:8px 12px;border-top:1px solid #f0f0f0}
.col-card-actions .btn{font-size:12px;padding:3px 8px;border-radius:4px}
.col-card-actions .btn-sm{padding:2px 6px;font-size:11px}
.col-empty{padding:40px 20px;text-align:center;color:var(--text-muted);font-size:14px;grid-column:1/-1}
.col-card-slide-out{opacity:0;transform:translateX(-30px)}
.col-card-slide-in{animation:slideInRight .3s ease}
@keyframes slideInRight{from{opacity:0;transform:translateX(30px)}to{opacity:1;transform:translateX(0)}}

/* ===== 标签系统样式 ===== */
.tag-dim-card { transition: box-shadow .2s; }
.tag-dim-card:hover { box-shadow: 0 2px 8px rgba(0,0,0,.12) !important; }
.tag-item { transition: all .15s; user-select: none; }
.tag-item:hover { opacity: .85; transform: scale(1.02); }
.tag-color-intentLevel { color: #52c41a; }
.tag-color-intentJob { color: #1890ff; }
.tag-color-expectedArea { color: #722ed1; }
.tag-color-concerns { color: #eb2f96; }
.tag-color-salaryRange { color: #faad14; }

/* ===== 通用产品/服务库 ===== */
.job-library-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 20px;margin-bottom:16px;background:#fff;border:1px solid var(--border);border-radius:8px}
.job-library-toolbar h2{font-size:17px;margin-bottom:3px}.job-library-toolbar p{font-size:12px;color:var(--text-secondary)}
.job-library-actions{display:flex;gap:8px;flex-wrap:wrap}
.job-company-group{background:#fff;border:1px solid var(--border);border-radius:8px;margin-bottom:12px;overflow:hidden;box-shadow:var(--shadow)}
.job-company-group>summary{display:flex;justify-content:space-between;align-items:center;padding:13px 16px;font-weight:600;cursor:pointer;background:#fafafa;list-style:none}
.job-company-group>summary::-webkit-details-marker{display:none}.job-company-group>summary span:last-child{font-size:12px;color:var(--text-secondary);font-weight:400}
.job-company-group .job-table-wrap{margin:0}.job-company-group .job-table th,.job-company-group .job-table td{vertical-align:top}
.job-detail-text{max-width:220px;margin-top:4px;font-size:11px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.job-benefits{display:flex;gap:4px;flex-wrap:wrap;min-width:120px}.job-row-actions{display:flex;gap:5px;white-space:nowrap}
.job-editor-modal{width:min(760px,95vw);max-width:760px}.job-editor-modal .modal-body{max-height:70vh;overflow:auto}
.job-city-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:6px;margin-bottom:8px;padding:10px;background:var(--bg);border-radius:6px}
.job-city-grid label{font-size:12px;white-space:nowrap;cursor:pointer}.job-import-modal{width:min(760px,95vw);max-width:760px}.job-import-modal .modal-body{max-height:65vh;overflow:auto}
.job-import-summary{font-weight:600;margin-bottom:10px}.job-import-errors{padding:10px;margin-bottom:10px;background:#fff2f0;color:var(--red);border-radius:6px;font-size:12px;line-height:1.7}

/* ===== 聊天分析 ===== */
.chat-analysis-details{margin-top:10px;border:1px solid #dbeafe;border-radius:6px;background:#f8fbff;overflow:hidden}
.chat-analysis-details>summary{padding:8px 10px;font-size:12px;font-weight:600;color:#1d4ed8;cursor:pointer}
.chat-analysis-body{padding:0 10px 10px;font-size:12px;line-height:1.65;color:var(--text-secondary)}
.chat-analysis-body>div{margin-top:6px}.chat-analysis-tags{display:inline-flex;flex-wrap:wrap;gap:4px;margin-left:4px}
.chat-analysis-script{padding:8px;background:#fff;border:1px solid var(--border);border-radius:5px;color:var(--text)}

@media(max-width:767px){
  .job-library-toolbar{align-items:flex-start;flex-direction:column;padding:14px}.job-library-actions{width:100%}.job-library-actions .btn{flex:1 1 calc(50% - 4px)}
  .job-city-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.job-editor-modal .form-row{grid-template-columns:1fr}
  .job-row-actions{flex-wrap:wrap}.job-company-group .table-wrap{max-width:100%;overflow-x:auto}
  #wc-kf-entry{align-items:stretch !important;flex-direction:column !important;gap:10px !important;padding:12px !important}
  #wc-kf-entry>div:last-child{justify-content:space-between !important;width:100%}
  #wc-kf-entry-desc{white-space:normal !important;line-height:1.5}
  #wc-kf-qr{width:88px !important;height:88px !important}
  #wc-root{height:calc(100vh - 250px) !important;min-height:560px;flex-direction:column}
  #wc-left{width:100% !important;min-width:0 !important;height:190px;flex:0 0 190px;border-right:0 !important;border-bottom:1px solid var(--border)}
  #wc-right{min-width:0;min-height:0}
  #wc-chat-header{align-items:flex-start !important;flex-wrap:wrap;gap:8px}
  #wc-chat-header>div:last-child{width:100%;justify-content:space-between;flex-wrap:wrap}
  #wc-input-area{padding:8px !important}#wc-send-btn{padding:0 12px !important}
}
.tag-color-source { color: #13c2c2; }
.tag-color-availableDate { color: #d48806; }
.tag-color-wechatStatus { color: #ff4d4f; }

/* 隐藏不必要文字 */
.sub-hide { display: none !important; }